For those guests who wish to smoke, there will continue to be designated areas available both inside and on outside decks. Plan to be at the airline counter at least two hours before flight time for domestic flights and three hours before flight time for international flights. Dining venues vary by ship. Sea View Bar area Implemented in January 2017, Holland America Line has a new cruise ship smoking policy banning smoking on all cabin balconies. City Stays and Pre/Post Overland Packages: If you have purchased a Holland America Line hotel or overland tour packages, you will find information in your Express Docs. Guests may buy stamps in port or purchase them from theGuest Services by charging their shipboard account. Guests are responsible for arranging special air travel related service requests such as, advance seat assignments, in-flight meal requests, wheelchairs and any other airline services. Oct 2018 - Present4 years 3 months. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. progressive jackpots to a parade of poker games is there for your enjoyment. Also, although not required at the ship gangway, you may be required to present a valid picture ID to pass through terminal security. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. However, effective on voyages commencing July 1. Also, you will need your ship card when you disembark. Most parks have smoking areas that are far off the . Also, luggage tagswill be located near the entrance to the pier area where you will be checking in your luggage. Holland America Line Makes Masks Mandatory Nearly all major cruise. dvise you of arrangements to minimize disruptions in your vacation plans. But there are a few exceptions! The rate is US$16.00 per minute and billing begins at the time specified. Upon arrival at the pier, you will need to present your Boarding Pass, have your passport and applicable visas verified and your picturetaken if you have not uploaded a photo on Navigator. Smoking is permitted outside only, with the area dependent on destination. Holland America says smoking will be forbidden in all staterooms as of next January 15th. Also, please note that scooters and wheelchairs weighing more than 100 pounds without the battery are not allowed to be transferred from the ship to tender and/or from tender to shore. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. In addition, smoking is permitted on stateroom verandahs. If you plan to bring a service animal, you must call our Guest AccessibilityDepartment. Why is smoking allowed on balconys we do not smoke and should not have to smell it from beside us when we are enjoying our balcony we pay a fair price for the balcony The world is changing please change with it. Thanks everyone for your responses. *The charges are subject to change without notice. Please go to our website at hollandamerica.comand complete the Online Check-In process prior to your sail date. Holland America Line does not discriminate against persons on the basis of disability. There are high-risk destinations such as developing countries of Latin America, Africa, the Middle East and Asia, where chlorinated tap water is not available or where hygiene and sanitation are poor. Visit our Frequently Asked Questions. Holland America Line With a small handful of exceptions that vary by vessel, Holland America bans smoking in all indoor areas on its ships, including staterooms. On 12/28/2022 at 5:57 AM, horseymike said: Hey Bruce thanks for your reply. Smokers are very thoughtful to others when smoking a cigarette on balconies. This ship ID card serves as your identification for security procedures when embarking anddisembarking the ship, and for making purchases on board. Medication: Your prescription medication should be kept close at hand in your purse or carry-on bag rather than in your checked baggage. You may also find more information on our tours and shore excursion programs on hollandamerica.com. Upgrade requests, seat assignment changes, and flight changes cannot be accommodated onboard. IMPORTANT: Due to COVID-19 Health & Safety protocols, please arrive at the terminal at your exact assigned check-in time to help facilitate capacity control and distancing. For more details please go to the U.S. Department of States Visa Waiver Program page. You will be responsible for all costs you incur to join the vessel at the next port. Smoking is permitted outside only, on the aft side of the sun deck. My husband and I are booked on your July 28th cruise out of Venice (Niew Amsterdam) with the Insight For Living Group. The Lido with fresh, cooked-to-order specialties for breakfast and lunch. All guests are required to disembark the ship at this time. Guest Services staff will provide you with details on the times and meeting location where staff will be available to assist you in disembarking the ship. Smokers (addicted to their drug of choice) put everyones safety, as well as everyones health, as risk. No smoking no cruising. You may also make advance rental arrangements prior to departure and have a wheelchair delivered directly to the ship. many ports taxi lines can be long and distances to private transportation can be lengthy. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapesor CDs. A passport is still the preferred document. This surely has to be an error. A luxurious dining experience in a room graced with fine art and antiques. The Greenhouse Spa combines the best of the most distinctive and luxurious spas on sea and land integrated with proven home spa programs and exclusive products that enhance life and promote well-being. Whenever possible, wereuse existing materials and equipment, and we recycle many materials where recycling infrastructure is available at our ports of call. Dive In featuring hamburgers and hot dogs. Guests are urged to complete the Online Check-in process before leaving home. For sailings departing on or after February 1, 2023, the daily Hotel Service Charge is $16.00* per guest per day for non-suite stateroom guests and $17.50* per guest per day for suite guests. In many countries, you can also use your ATM card to obtain local currency. Holland America Line ships have all the amenities and services you expect to find in a fine resort as our valued guests, we dont want you to lack a thing. No smoking of any kind will be permitted on any stateroom verandah. Let the vacation begin the moment you arrive in a new country. I personally smoke cigars and have stopped cruising on any ship that doesnt have a cigar lounge. Luxury dining options in the Pinnacle Grill and Rudi's Sel De Mer, featuring the highest quality meat and fish, is available on all ships. Reservations may be made on board by contacting the restaurant manager. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. You may be required to present additional or different travel documents when entering foreign countries, including some countries in the Western Hemisphere. According to the policy on Holland America Line's website, under the Flexible Cancellation page, guests who book a cruise with Holland America Line by September 30, 2022 that will depart through December 31, 2022, "can cancel for any reason up to 30 days before departure and automatically receive a Future Cruise Credit in the amount of any non-refundable cancellation fees, with the . The onset of TD usually occurs within the first week of travel but may occur at any time even after returning home. You are welcome, however, to bring your own oxygen and/or oxygen equipment from your home. Note: Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. Stateroom: Your stateroom is furnished with a ship-to-shore telephone which enables you to easily call anywhere in the world, 24 hours a day (inquire with Guest Services for the latest pricing). Since arrival and departure times are subject to last minute changes by the airlines, we recommend that you call your airline(s) 24 hours before your initial flight departure (72 hours for international flights) to verify all of the flight numbers, and departure and arrival times shown on your ticket. If we do not have your information by this deadline, you will be unable to sail. Note to HAL, I would love a ban on smoking on the balcony also. You agree to surrender alcoholic beverages that are purchased duty free from the ship's gift shop, or at ports of call, to Holland America Line, which will be delivered to your stateroom just prior to disembarking the voyage. Porthole Cruise Magazines annual Readers Choice Awards: Guest Invitation to Environmental Excellence. We can offer low fares and exclusive special offers on Holland America cruises departing through 2023 and 2024, with added-value benefits such as onboard spending money and drinks packages included. We strongly suggest you take the opportunity to visit your Muster Station and familiarize yourself with the route. Holland America Line Rewards VISA Card: Use your new Holland America Line Rewards Visa Card and youll be on your next dream vacation before you know it. Choose traditional pre-set seating and dining times or a flexible open schedule the choice is yours to make prior to departure for your cruise. To learn more and apply for the Holland America Line Rewards Visa Card,please visit hollandamericavisa.com. Certain countries require that you obtain official authorization(called a visa) before entering the country, and some countries require that you obtain a visa regardless of whether you plan to go ashore in that particular port or not. For the safety of all guests and crew, scooters and other mobility equipment need to be securely stored and charged in the guests stateroom and not in hallways or elevator lobbies. I understand that smoking is now banned in the casinos. Email and Internet: Guests can send and receive electronic mail (email) in real time via satellite link 24 hours a day (satellite conditions permitting). Mobile Phones: Holland America Line, through an agreement with Wireless Maritime Service, proudly offers an advanced roaming network onboard all Holland America ships allowing you to make and receive calls, send and receive text messages and access emails and surf the web while at sea using your own mobile phone and telephone number. Implemented in January 2017, Holland America Line has a new cruise ship smoking policy banning smoking on all cabin balconies. Ongoing training and adherence to rigorous standards are vital to preserving and protecting our guests, our employees and the environment. Sea View Bar area Baggage Insurance: Although we try to handle your bags carefully while they are in our possession, please be aware that Holland America Line cannot guarantee there will be no loss of, or damage to, your baggage or belongings. Regardless, it is always good practice, when traveling, to make copies of your passport pages before departing. On the morning of disembarkation, guests with no credit card payment need to settle their onboard account on the morningof disembarkation. (See section for Bags VIP Luggage Delivery below for details.). If HAL continues to allow smoking on the veranda staterooms I definitely wont be booking a veranda room. Please keep in mind that the drug laws in many countries can be very restrictive and the penalties severe. Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam, Open Mon-Fri 8am to 10pm, Sat-Sun 8am to 8pm, U.S. Central Time, Copyright 2023 by Vacations To Go. Holland America Line prides itself on offering a superb variety of destinations. Embarkation/Disembarkation Wheelchair Assistance: Guests requiring assistance with embarkation and disembarkation procedures on board do not need to request this assistance in advance; however, due to high demand in some ports, there can be a wait for assistance. All smoking inside the ship should be banned. Luggage Forward: Luggage Forward is a worldwide door-to- door service allowing you to have your bags picked up at your home and delivered to your stateroom. Some clearances will require face to face inspections, details will be communicated to you onboard. Holland America Line reserves the right at any time to modify the I had planned to book a 10 Day Caribbean cruise with HAL and have sent a request to the travel agent. ((I know the smokers wont like me with my opinions. of disembarkation. Generally, one liter of alcohol per person may be entered into the U.S. duty-free by travelers who are 21 or older, although travelers coming from the U.S. Virgin Islands or other Caribbean countries are entitled to more. I hope the rooms are cleaned well after guests leave. . It is also a good idea to bring along a record of your immunizations, as requirements for immunizations may change. Smoking by others on their verandahs keeps those of us allergic to smoke from enjoying our verandahs. 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