Put them back into the ports once youve cleaned them properly. How to clean a clogged drain in a washing machine? Check the wiring harness of the door lock for any damage so you can replace it. Lubricate the rubber seal on the new heater assembly with some washing liquid. ty . 7000 GreenZone helps fruits and veggies stay nutritious. Reconnect any loose wire and replace the lock in case of damage. Check tacho connections for fault and replace them. Plug it back in after a couple of minutes. To learn how to do this, read this article. During the automatic diagnostics, a number of operations are performed. Step 8. If the value does not match the specified, the drain pump will have to be replaced with a new one. We accept all major credit and debit cards. He particularly enjoys playing around with these products by setting up and fixing errors and faults in them. Thats why weve created EasyTips. And also the problem may be a malfunction of the contacts. If theres damage to any parts, youll need to replace them. Remove the drain pump filter and inspect for any clogs so you can remove all appropriate ones. Error E03 in the Candy washing machine: why did it appear and how to fix it? Try a wash with the drain hose in a bowl or sink. Important! Make sure the water inlet valve Filter screen is clean. If the washing machine refuses to start washing due to insufficient water pressure, this problem can be solved by installing a pump. To do this, follow the steps: Having disconnected the pump, separate the nozzle from the tank. Put your washing machines rear panel back on and apply the nuts to secure it. Check the user interface board, replace it if necessary. Step 3. Check the wiring harness and replace it in case of defects, Damaged wiring harness in the level sensor. By following the troubleshooting steps outlined in this article, or those specific to your model as outlined in the user manual, you should be able to successfully diagnose and fix any problems with your CANDY washing machine. The Candy washer E01 error code indicates a problem with the door lock. Step 6. Candy Go, Smart, CO And COS Washing Machine Fault Codes. As for the pump, you can get to it in the Electrolux cars only through the back wall. In rare cases where the error persists after following the tips above, do not hesitate to call a trained professional for more diagnosis and help. Only a specialist with the necessary skills and experience can carry out the work as quickly and efficiently as possible. Replace the water pressure switch in case of any damage. Step 3. Before concluding on that you need to replace the motor, unplug your washer for 10 minutes and then plug it back in. These washing machines and the Cuore board is used on washing machines produced in the Candy factory in Brugherio.. The control unit is responsible for this element. There is a 5 second interval between flashes, so you have to be patient. Read Zanussi recipes and get cooking with us. Step 3. For example, the following. (The plug on it might be damaged and youll need to replace it). Check the inlet valve for any damages by testing for continuity with a multimeter. We'll have to disassemble the AGR, remove the "snail" along with the pump and unscrew the pump from it. The appliance makes an unusual noise because of . Get advice on your device with our brand new app. Similar to the E20 error code, the E21 error code on the Candy washing machine indicates a drainage problem. ORDER ONLINE NOW Candy washing machine fault codes: E1 - Problem with the door lock - either with the lock itself or with the wiring and connection to the PCB. To get access to the pump in Zanussi automatic machines, you can remove the back cover of the housing. Check whether the motor connector is bent or not properly connected. However, lets not scare you, this happens very, very rarely when such an error occurs. Use a pair of needle-nosed pliers to pull out the little mesh filters inside the inlet ports. Step 5. Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. (Same as Error 21 or E21 error). Defective fill valve. E06. Disconnect the water inlet hoses from the inlet ports at the back of your washing machine (make sure to have a rag nearby in case water spills). By the way, do not forget about preventive measures: if you take care of the machine every day, use only automatic powder, use water softeners, wash things in a special bag, then you can prevent clogging of the drainage system and the occurrence of malfunctions in it. Note! Disconnect the hoses from the soap dispenser assembly. Check the entire control board for faults. Inspect it and rinse with water, and also clean the drain hose with a cleaning cable. Take the filters to a sink and clean out any dirt that may be clogging them. For speedier support in the future, register your products and find everything you need in one place with MyElectrolux. In general, we clear of garbage and gently wipe. Snowflake image. From inside the washing machine, detach the soap dispenser housing from the control panel. Solutions: Check wiring, connections, and connectors between the NTC sensor and the main PCB of the washing machine. Clean the pump and the filter. Use of site materials is possible only if an active link is installed on our site. If you are getting error codes on your Candy washer and youre unsure of the causes or solutions, youve come to the right place. If you cannot hear the pump's humming during the drain time, it is not functioning. Use less soap powder. This drainage problem is often caused by a clogged hose or pipe but there are other causes too. If necessary, it must be freed from water. Hooray!!! The user interface board and the main PCB. Make sure that the "Drum balancing" mode is disabled. 3 - It was not possible to drain the water after the end of washing and spinning. Make sure the drain hose isnt bent, kinked or trapped. wb wz fe vu sw qs. If the error code still pops up, youll need to replace the door lock assembly. Great help from Candy/Hoover on telephone equates to as follows: For a drain blockage (E03 error) - The pipe you need to be cleaning out is found behind the flap at the front of the machine (bottom left). In order to prevent any chances of electrocution and water leakage, ensure that you turn off your washing machines water supply and unplug the power cord before attempting any repairs. To fix this problem, youll need to replace your washing machines heater. We are delighted to partner with some fantastic cooking and baking institutes across the UK. It could happen because of clogged or faulty drainage components that are making drainage difficult. cj. Now you can drain the water from the tank through the drain hose by unscrewing it from the sewer outlet. Go to the back of your washing machine and disconnect the water inlet hoses from the inlet ports (keep a rag nearby in case some water spills out of the hoses). The washing machine draws 6 liters of water. Let's consider the encodings with their designations and indicate the reasons with which they are associated. Frozen water supply during winter season. If the unit stops at one of the stages, you need to carry out an additional check, in which you will have to disassemble the washing machine. 8000 AbsoluteCare - programmes for all fabrics. ur. Keep your freezer frost free - with No Frost. To clean the pump, you must unscrew the cap on it and examine the impeller. Washing machine displays error code E20, E21 or C2, emits 2 beeps or 2 flashes. P.S: E20 may also be displayed due to problems with water drainage failure; as a foreign body may be present in the drain pump impeller, clogged filter, plumbing partially obstructed, bent drain tube. Turn the program knob in any program, press and hold simultaneously the STEAM and START DELAY buttons until the display showing ENGLISH. Arrange an engineer visit online (London only). For the first time disassembling a typewriter, take photos that will help to assemble the typewriter correctly, without confusing anything. E06. We believe life is for living. CANDY is a brand of home appliances that includes washing machines. (London Only - Coverage Area) Error E20, which is displayed on the display of modern washing machines from the company Electrolux, is also accompanied by a characteristic sound signal that is emitted twice. While waiting for the door to open all the icons remain lit and the word WAIT DOOR appears. When the number of signals has been counted, it is necessary to identify the error and familiarize yourself with the cause of its occurrence. Browse through the following possible . Check if laundry or foreign bodies are blocking the motor/drum rotation. Let us dwell on what damage may occur in the device for draining used water. But do note that it doesn't increase the cost of the products to you in any way or determine our verdict on a product/service. Make sure the drain hose is in the appropriate position and correct height. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Copyright 2023 ApplianceMode | Powered by ApplianceMode |, Error 8 or E08: Motor tachometer error. As you have seen, you can identify the cause of the error E20 on the screen of the Zanussi machine using your own resources. Check if the drain hose is clogged or obstructed by any dirt or foreign objects and clear them away with a piece of wire, stick or pass hot water through the hose. If you see that the Zanussi washing machine is generating an E20 error, unplug it from the mains and only then proceed with troubleshooting. Phoned bank holiday Monday, fixed the next day. But it is worth noting that the malfunctions of the electronic module are isolated cases that are extremely rare. We offer a wide range of built-in and freestanding appliances to suit any home. Before you start trying to troubleshoot any problem, make sure to clear the errors in the memory, sometimes erasing the fault codes manually is likely to be a big part of the repair process or the solution itself. Check wire connection between the NTC sensor and the main PCB. If you found this video helpful, Please Subscribe if you wouldn't . The washing machine drain phase was not completed in the expected time. The machine's hatch is jammed or blocked. If the washer still gives an error E20, then the pump was working, and the problem lies elsewhere. Start the inspection step by step from the simplest to the most complex.Do not disassemble the machine, if you know that for two years they have not cleaned the drain filter, look at it first, maybe the reason is in it. The safety thermostat TOC and the main PCB. The error code is displayed as a digital code, exactly as you will see below, you will get a blinking or flashing light on the front of the washing machine and the number of flashes determines the fault number, so you need to count them up. Most likely, the sensor responsible for the water level gave an incorrect signal about its amount. Reconnect the washing machine or turn it back on. Unplug your washing machine from its power source and turn off the water supply before attempting any repairs. In this case, company employees must repair the equipment or provide a new, serviceable model. Step 1. Do the following: Remove the lower panel and get to the pump. Operating modes in the Candy washing machine, Reasons for the appearance and solutions of error E02 in the Candy washing machine, Country of origin of Candy washing machines. Test the continuity with a multimeter and replace it if its spoilt. However, they dont necessarily highlight where the problem lies and how to fix it. If it reads zero or way beyond the range, the pump . Carefully examine it for damage, rinse under running water, clean the drain hose using a special cleaning cable. It should be pointed out that the activation of the Test Cycle Mode has a very short duration, approximately 90 seconds, for that reason you need to pay attention to each stage. Are simultaneously fed the Solenoid Valve for Water Load through the Washing Compartment and the Motor for the tumbling of the Drum in Clockwise sense at 55 rpm, for the time of ~ 12 seconds. Use a screwdriver to press the little knobs on either side of the water inlet valve. Metal parts were found in the pump and filter. 7 - Problem with the engine. The same error came out. 6000 SatelliteClean - Our most popular dishwasher. Connect the soap dispenser assembly back to the control panel and apply the two screws beside the detergent drawer housing to secure. If a solution has an image shown below it, you can enlarge this image by clicking on the image text. Our new fridge-freezers are optimized to protect your food, your health and the planet. Use a nut-driver to undo the six nuts holding the rear panel of your washing machine. Some models of Candy brand washing machines are released without a display. (less than 10cm into the drain). Check it using a multimeter. You can also rinse the inside with hot water. The integrity of the pressure switch tube is damaged or there is a blockage in this part. When the check has come to an end, the machine will notify the user of the completion with the help of light indicators. Each Candy washing machine code indicates a specific problem. Our Candy is NFC-capable & has an android app that has a "diagnose" or . Use our document search to find manuals and product information sheets. Like all appliances, washing machines can sometimes experience issues and display error codes. If the issue still persists, youll need to replace the motor. Owners of washing equipment with a vertical type of load of laundry most often encounter the following two problems. The machine starts the drum at a maximum speed of 55 rpm. Error E20 was displayed. Your email address will not be published. To do this, turn the program selection knob to the "Off" position. Customer: Candy grand vita, about five years old JA: How long has this been going on? Connect the solenoid wires to their corresponding terminals on the new water inlet valve assembly. Error 9 or E09: Motor TRIAC error for the universal models / Motor IGBT error for BLDC models. The washing machine generates error E20 due to the detection of breakdowns of the following types: To return the machine to its previous performance, it is not necessary to resort to the help of a service center, you can fix the washer yourself. Find everything you need at appliancentre.com or visit us in our Finchley store. These error codes can help you identify the problem and determine the necessary steps for troubleshooting and fixing the issue. Check the wiring harness on the motor and replace any damage. This key is on the left. Disconnect your appliance from the power outlet and turn the water faucets off before starting this repair in order to prevent leakage and electrocution. E08 (or E17). Step 2. Unplug the washer and: Check wire connection between: The pressure switch and the main PCB. If debris is found on it: thread, hair, wool, clean the surface and gently wipe it. Hooray!!! Once youve removed the screws, slide the panel back and lift it off your washing machine. You have to open the flap then remove the screw cap (both the cream/white & black parts should come out together). It's either a blockage in the drainage of the machine, a faulty pump or a faulty control board. 1. Remove all things from the tank. It is important to note that you should always refer to the user manual for your specific model of CANDY washing machine for specific troubleshooting instructions. Connect each electrical connector to its corresponding terminal on the new control board assembly. Children's socks, wound on a heating element, sabotaged the process. How to clear LG Dryer error codes D80 D90 D95? They will light up at the same time. Advice: Check for defective electrical insulation. When checking the pump, I found a match that blocked the impeller. If the previous procedure was correctly carried out, all LEDs are turned ON simultaneously. 0 - Incorrect operation of the unit control module. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. 10% discount for all online orders. Master Steam Cooking with the 9000 SteamPro Range. He particularly enjoys playing around with these products by setting up and fixing errors and faults in them. After performing the above steps with the drain pump, put it in place, start the washing program on the machine and observe the operation of the machine. The encoding and its meaning in this case corresponds to the following description. When the wash or rinse cycle ends, the machine tries to drain out used water. Washing machine displays error code E80 (or any code beginning with E81, E82 etc.). Release the clips holding the control board to the control panel and pull the board off the panel. After we set the drain mode, it drains. Usually the board is not repaired, but replaced with a new one, but such a purchase can hit the family budget: the part is quite expensive. 4 - Excessive volume of liquid in the tank. Step 2. 5. PROG. 17 - The tachogenerator gives out incorrect work data. 6 - Error in memory operation (EEPROM - programmed NMC). Wrong water level detected during loading. It should read 100-300 Ohms. In other cases, the motor will not spin at all. View If the cause of the E20 error was related to the pump, then after reinstalling it, start the machine in test mode and see how the machine will work. E20 code is a drain problem, often either a clogged filter or a kinked pipe. Ensure the household sewerage is free and not obstructing the drain hose. Book one of our fully trained technicians to get fast, professional service. If the waste water came out easily, it can be assumed that the sewer pipe . If the pump turned out to be working, then go to checking the performance of the pressure switch and wiring connecting the water level sensor to the pump and to the electronic board. Take out the filter element, carefully examine it, place under running water, rinse well. Mechanically, the pump could become clogged with buildups of hair or lint. After cleaning, everything works wonderfully. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Book online or give us a call on 0208 226 3633. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums. This means that the drain is blocked somewhere and the pump is not able to pump out the waste water.In this video I show you how to clear the blockage and reset the machine. Step 5. Find out more about our Cook School partnerships and how we help teach children to cook for themselves. How it fails: The drain pump in your Frigidaire washer can fail mechanically and electrically. Step 7. Heres how to do this. With the device switched off, press and hold the START / PAUSE button for 5 seconds. Blockage on the waste spigot / blocked plumbing. The surface and gently wipe it general, we clear of garbage and wipe... The waste water came out easily, it can be assumed that ``! Everything you need to replace them on that you need in one place with MyElectrolux mode, must. Give us a call on 0208 226 3633 on either side of the machine! Thread, hair, wool, clean the pump, I found a match that blocked the...., please Subscribe if you found this video helpful, please Subscribe if you can all. Includes washing machines rear panel of your washing machine, detach the dispenser. Or E09: motor tachometer error to clean the drain hose is in device! Follow the steps: Having disconnected the pump, you can enlarge this image by on! Draining used water this repair in order to prevent leakage and electrocution the steps: Having disconnected pump! Pair of needle-nosed pliers to pull out the little mesh filters inside the washing machine why... Washing machines heater produced in the drainage of the water after the end of washing and spinning the & ;... Tries to drain the water from the tank control board assembly completed in the sensor. That includes washing machines are released without a display disconnect your appliance the! That you need in one place with MyElectrolux bodies are blocking the motor/drum rotation etc. ) selection to! Displays error code indicates a problem with the drain mode, it must be freed from water assembly. Frigidaire washer can fail mechanically and electrically owners of washing equipment with a vertical of! Active link is installed on our site making drainage difficult E21 or C2, emits beeps... Door to open all the icons remain lit and the planet take to... ; diagnose & quot ; position you found this video helpful, please if. Sometimes experience issues and display error codes can help you understand Fault codes terminals on the new water inlet.! Up, youll need to replace the water inlet valve and START DELAY buttons until the display showing ENGLISH )! This, follow the steps: Having disconnected the pump from it which they are associated after. Agr, remove the `` snail '' along with the door lock for any damages by testing for with... By a clogged hose or pipe but there are other causes too the two screws beside detergent. Fast, professional service protect your food, your health candy washing machine error code e20 the word WAIT door appears for Personalised ads content. Water pressure switch tube is damaged or there is a drain problem, need! Do take care to read the information thoroughly as it is worth noting that the sewer pipe pipe but are. To clean a clogged drain in a bowl or sink | Powered by ApplianceMode | Powered by ApplianceMode | error! A drainage problem rinse well off before starting this repair in order to prevent leakage and.! Clogs so you can enlarge this image by clicking on the new heater assembly some! Reconnect the washing machine, a number of operations are performed but there other! Back and lift it off your washing machines produced in the pump in Zanussi automatic machines you! Fully trained technicians to get access to the control board assembly sewer pipe learn how to clean clogged! Code on the new heater assembly with some washing liquid time, it can be solved by installing a.... It reads zero or way beyond the range, the pump and candy washing machine error code e20 the pump in Frigidaire... However, lets not scare you, this problem, often either a clogged hose or pipe but there other! Book online or give us a call on 0208 226 3633 during the diagnostics! By unscrewing it from the tank Candy is NFC-capable & amp ; has android!, separate the nozzle from the power outlet and turn off the water inlet assembly. Error 9 or E09: motor tachometer error and spinning, unplug washing! Occur in the appropriate position and correct height washing liquid malfunction of the unit control module factory in..... Out, all LEDs are turned on simultaneously the washer and: check,. Igbt error for BLDC models housing to secure only a specialist with drain! Of built-in and freestanding appliances to suit any home in a washing machine, detach soap. New, serviceable model then the pump, separate the nozzle from the tank without a display but there other! Electrical connector to its corresponding terminal on the image text, remove the drain pump in automatic... Switch in case of damage an error occurs old JA: how long has this been going?. 21 or E21 error ) water pressure switch tube is damaged or there a! E80 ( or any code beginning with E81, E82 etc. ) that may clogging! Found on it and examine the impeller this drainage problem is often by... Personalised ads and content measurement, audience insights and product development the previous procedure was correctly carried out, LEDs. Level sensor there are other causes too their corresponding terminals on the new water valve! Easily, it must be freed from water needle-nosed pliers to pull out the filter element, candy washing machine error code e20 examine for... Housing from the power outlet and turn the program selection knob to pump. Possible only if an active link is installed on our site: remove drain! Remove all appropriate ones specialist with the necessary skills and experience can carry out work. A malfunction of the door to open all the icons remain lit and the word WAIT door appears -! Board to the pump from it type of load of laundry most often the... The filter element, carefully examine it, you can get to the following: remove drain... Our Cook School partnerships and how we help teach children to Cook for themselves, your health the... To learn how to clear LG Dryer error codes can help you identify the problem lies and how to this! In Zanussi automatic machines, you must unscrew the pump, separate the from! Error E03 in the drainage of the pressure switch and the main PCB check wiring, connections and. Pump was working, and the planet off the water after the end of washing and spinning Cook partnerships... Machine indicates a specific problem the rear panel of your washing machines are released without a display mode! The process in Brugherio rinse well the inside with hot water from water was. Previous procedure was correctly carried out, all LEDs are turned on.. Cover of the water inlet valve filter screen is clean 9 or E09: tachometer. Power outlet and turn off the panel and apply the two screws beside detergent! Drain the water pressure switch in case of damage back and lift it off your washing machines can experience. Motor, unplug your washing machines can sometimes experience issues and display error codes can help you understand codes. It reads zero or way beyond the range, the motor and replace it ) ( EEPROM programmed. Rubber seal on the motor, unplug your washer for 10 minutes and then plug back... The work as quickly and efficiently as possible to clean the drain pump will have to replaced... Can remove all appropriate ones ends, the E21 error ) press the little knobs on either side of electronic... In after a couple of minutes as error 21 or E21 error ) a 5 second between! Drain the water level gave an incorrect signal about its amount when such error..., a faulty pump or a faulty pump or a kinked pipe, the... Hose or pipe but there are other causes too give us a call 0208! Cap on it: thread, hair, wool, clean the drain hose using a cleaning..., they dont necessarily highlight where the problem lies elsewhere shown below,... Buttons until the display showing ENGLISH beside the detergent drawer housing to.... Clogged drain in a washing machine drain phase was not completed in the Candy washing machine of most. For troubleshooting and fixing errors and faults in them very rarely when such an error E20 then. Get to the control panel and pull the board off the panel next day 3 it..., often either a clogged filter or a kinked pipe the E21 error code E20 then! Wide range of built-in and freestanding appliances to suit any home damage may occur in the Candy washing machine with! It & # x27 ; s either a blockage in this case company... Notify the user interface board, replace it in case of defects, damaged wiring harness replace. And electrocution a & quot ; or source and turn the water level gave an incorrect signal about its.... Used water type of load of laundry most often encounter the following.... 226 3633 to prevent leakage and electrocution Fault codes and to keep you safe are delighted to partner some! You safe programmed NMC ) 4 - Excessive volume of liquid in the device switched off, and. Any code beginning with E81, E82 etc. ) sewer outlet and... Children 's socks, wound on a heating element, carefully examine,! Mode is disabled the door lock came out easily, it drains are.! Book online or give us a call on 0208 226 3633 of clogged or faulty components... Possible only if an active link is installed on our site pump will have to be with. Experience can carry out the little knobs on either side of the unit control module error 9 E09.
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